UPDATE: March 31, 2020
Thank you for your interest in the ED Patient App. With the ongoing COVID-19 pandemic, we are putting our regular research project on hold for the time being. Our team is working hard to help increase capacity for virtual care during the COVID-19 crisis, and our ED Patient App is being used to help that effort.
If you are a patient or member of the public and looking for more information about COVID-19, please see the BC Emergency Medicine Network website.
If you have recently called the 8-1-1 HealthLink BC line and had a consultation with a Virtual Physician, we would love to hear about your experience. Please follow this link to complete a brief, anonymous survey.
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ED Patient App is committed to maintaining your confidentiality, respecting your privacy and protecting personal information as outlined in British Columbia’s Freedom of Information and Protection of Privacy Act.
This Statement of Privacy applies to the ED Patient App and governs data collection and usage. By using the ED Patient App, you consent to the data practices described in this statement.
Collection of your Personal Information
ED Patient App does not collect any personally identifiable information. You may withdraw from ED Patient App at any time with no consequences to current or future healthcare needs.
ED Patient App encourages you to review the privacy statements of Web sites you choose to link to from ED Patient App so that you can understand how those Web sites collect, use and share your information. ED Patient App is not responsible for the privacy statements or other content on Web sites outside of the ED Patient App.
Changes to this Statement
ED Patient App will occasionally update this Statement of Privacy to reflect company and customer feedback. ED Patient App encourages you to periodically review this Statement to be informed of how ED Patient App is protecting your information.
Contact Information
ED Patient App welcomes your comments regarding this Statement of Privacy.
If you believe that ED Patient App has not adhered to this Statement, please contact ED Patient App at digem.assistant[at]ubc.ca.
We will use commercially reasonable efforts to promptly determine and remedy the problem.
For more information about ED Patient App, please select the following pages: