Improving the Patient Experience during the Emergency Department Journey

You are invited to participate in research study conducted by Ming Yee (May) Chan, School of Population and Public Health, University of British Columbia, and Dr. Kendall Ho, Department of Emergency Medicine, Faculty of Medicine, University of British Columbia. The purpose of this study is to understand people’s experience in emergency departments, and their needs on information before, during and after the visit.

If you are over 19 years old and have had recent experience (within the last 2 years) visiting an Emergency Department (ED) either as a patient yourself or accompanying someone else (e.g. a family member or a friend), you are invited to fill out this online survey. It will take approximately 15-20 minutes to complete.

Take the survey